PS4 Error Code (SU-42118-6) | Fixed by experts | PS4 storage (2023)

If you see the PS4 error code (SU-42118-6) on your screen, don't worry, you are not alone. This error can affect any PlayStation 4 owner and leave them stuck in a reboot loop. But don't worry, we have a solution. In this article, we will walk you through how to fix the PS4 error (SU-42118-6) complete.

What does the PS4 error code (SU-42118-6) mean?

The PS4 error code (SU-42118-6) indicates that at least one hardware component of the PS4 has failed, preventing the PS4 system from loading. In most cases, it means there is a problem with the ribbon connector between the motherboard and the BD-ROM, so the BD-ROM cannot work properly and the PS4 system cannot be charged. In addition, it can also be the internal hard drive that is not working properly or not connecting to the motherboard.

What causes the PS4 SU-42118-6 error?

Unlike most PS4 update error codes, the (SU-42118-6) error code is not actually caused by a software problem, but indicates a hardware error.

Your PS4 may be running fine and smooth before you tried to update it. Once you go through the update process, you will get the (SU-42118-6) and you won't be able to load your PS4 home screen anymore, instead in most cases your PS4 will go through an endless reboot cycle.

One of the most common causes of this problem is a broken ribbon connector between the motherboard and the BD-ROM, which can happen when the console is disassembled and reassembled during cleaning or whatever.Or it could be a cable that has come loose in your PS4.

Assembling your console hardware incorrectly can result in error codes related to hardware failures, including (SU-42118-6), which may not appear directly until the console goes through certain conditions.

It may also happen that your BD-ROM cannot read the disc.

One of the most common symptoms of PS4 hardware error issues is thisYour console randomly turns off for no apparent reasonor it goes into a reboot loop from time to time.

How to Fix PS4 Error SU-42118-6

Fix PS4 Errors (SU-42118-6) is not as difficult as it might seem at first. You don't need to be a professional technician or have any special skills. You just have to follow the instructions carefully and things will be fine for you.

Replace the PS4 hard drive

Try this simple and easy method first. Simply remove and reinsert the hard drive from your PS4 console. Once you're sure it's firmly seated in its slot, turn on your PS4.

remove hard drive from ps4

To remove the hard drive from your PS4, you will need a Phillips screwdriver and about 20 minutes of free time. Now follow these instructions:

• First, make sure your PS4 is powered off. If not, turn it off and unplug all cables, including the power cord. Wait a few minutes before proceeding to the next step.
• Once your PS4 is powered off and all cables are unplugged, locate the hard drive bay on the left side of the console.
• Using a Phillips screwdriver, remove the seven screws that secure the hard drive bay cover. Be careful not to lose any of the screws.
• Lift the hard drive bay cover and set it aside.
• You should now see the PS$ hard drive. Before you can remove it, you'll need to unscrew two more screws holding it in place.
• After removing the screws, carefully slide the hard drive out of its bay and set it aside.

Put the PS4 hard drive back into the bay

So, to reseat the PS4 hard drive, you need to reinstall the hard drive in the PS4 console, just do these steps in reverse order. Be sure to screw in all the screws.

Remove the disc from the drive

If you have discs in your PS4 Blu-ray drive, please remove them first, then turn off your PS4 completely and unplug it from the power source. Now turn on PS4 and enter Safe Mode, select “Restart PS4” option and check if it works or not.

Open the PS4

At this point you need to open the PS4 console and do the following:

1. Check the BD-ROM tape connection between the drive and the motherboard. Look for broken tabs and replace damaged components.
2. Disconnect all cables in the body of the PS4 and then reconnect them.
3. Clear CMOS memory.

A guy on Twitter stated that reconnecting the cables fixed this error for him:

PS4 Users: If you ever encounter error code SU-42118-6 when trying to start up your PlayStation, please ensure that all internal cables are properly connected. Mine was a bit loose and was causing this error after the update.

Once you have completed all of the above, do the following:

Restart PS4 in Safe Mode

This step is especially important after you clear the CMOS memory. To do this, follow these steps:

1. Turn off your PS4 system completely and unplug it from the power source. Leave it unplugged for about 3 minutes.
2. Press and hold the power button for about 8 seconds until you hear the second beep.
3. Connect your PS4 controller via USB and press the "PS button" to pair it with the system.
4. After successful pairing, restart your PS4.
5. Now press the X button on the controller to rebook in safe mode.

Once the PS4 homepage loads successfully, the error should no longer appear (SU-42118-6). But if yes, try the other methods.

Update PS4 via Safe Mode

Your next step is to update your PS4 system in safe mode. Sony has illustrated this method in such detail that it needs no further explanation. please visitthis official PlayStation siteto learn how to update PS4 in safe mode.

Restore PS4 to default settings via Safe Mode

Ve a laPS4 safe modeand select option #4 (Restore default settings) and follow the on-screen instructions.

Initialize the PS4 in safe mode

If nothing has worked for you yet, you may want to boot the PS4 from Safe Mode and reinstall the PS4 system software. you must visitthis official PlayStation siteto learn the right way to do it.

Repair or replace PS4 hard drive

If you've done all that and still get the error (SU-42118-6), you must try to repair or simply replace the hard drive of your PS4 (we strongly recommendUpgrade your PS4 hard drive to an SSD) as this could be causing the whole problem.

Did you know that a faulty PS4 hard drive is responsible for most of the hardware errors on PS4?

This is because traditional hard drives degrade much faster with age than flash-based solid state drives (SSDs). You can find out more about this topic by reading thePS4 Serial Hard Drive Specifications.

Try to fix PS4 hard drive first

However, we strongly recommend that you try to repair your PS4 hard drive before replacing it. As? Just connect it to a PC and run the FULL format (read more atGuide to Format PS4 Internal Hard Drive).

Once your PS4 hard drive is formatted, reinsert it into the PS4 drive bay and install a fresh, clean copy of the PS4 system software. Now check if it worked for you and if the error (SU-42118-6) problem is gone? Or does it still exist?

Consider PS4 hard drive replacement

If formatting your PS4 hard drive doesn't work and you get an error message (SU-42118-6) persists, it does not mean that the hard drive is innocent/not yet at fault. You really can't tell until you replace your PS4 hard drive with a new one. We strongly recommend an SSD.

Diploma

In many cases, the PS4 error will be fixed (SU-42118-6) is easy and you don't need a technician to do it. On the other hand, some cases are really serious and require the intervention of a specialist.

Meanwhile, you can try all the methods discussed in this article to fix PS4 error (SU-42118-6), and once you give up and nothing works for you, take your console to the repair shop to have it fixed.

PS4 Error Code (SU-42118-6) Frequently Asked Questions.