PS4 error codes and how to fix them (2023)

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Here's How You Can Eliminate Some Annoying PS4 Error Codes

PS4 error codes and how to fix them (1)
(Video) PS4 ERROR CODE ‘An error has occurred’ EASY FIX!

PS4 error codes are never welcome whether you've just booted up the console or you're doing something else as they mean there's a problem somewhere. Of course, when you see any of these messages, your first thoughts will be how to fix them, and while some PS4 error codes do represent broader network issues that are beyond your control, there are others you can resolve on your own machine. . Therefore, it pays to understand what specific errors mean in order to know the best way to deal with them.

While some PS4 error codes can be fixed with a nifty trick or a little tweak to the menus, depending on the extent of the problem, you just have to be patient and wait for a hotfix to be released or for the network issues to resolve themselves. . We keep an eye on the error codes that are showing up for the PS4 and try to find out the reason why they are showing up and provide the latest fixes to get them out of the way. Find out below which PS4 error code is causing problems and we should have all the details you need to fix it.

Quick PS4 Error Codes

These are the most common PS4 error codes we've covered in this guide:

  • WC-40383-8
  • SU-30746-0
  • SU-42481-9
  • SU-42118-6
  • E-8210604A
  • CE-36329-3
  • NP-34957-8
  • WS-37469-9
  • WS-37398-0

Error PS4 WC-40383-8

"Currently this service is down for maintenance."

When you see the PS4 error code WC-40383-8, it is usually due to a communication issue between your console and the servers. So first make sure your router and internet connection are working properly. If so, check thoseStatus da PlayStation Network(opens in new tab)To ensure PSN has no recent issues and everything looks good, look up information about the specific game you are trying to play, as there may be local server issues specific to that title.

Erro PS4 SU-30746-0

"System software update failed."

This PS4 error code SU-30746-0 can appear when your PS4 console has failed to install the latest firmware update. Fortunately, PlayStation support has its own recommended steps you can take to fix this error code, especially if restarting your PS4 didn't fix the error code:

  1. Make sure your PS4 is connected to the Internet, preferably via a wired connection to your router with an Ethernet cable.
  2. Go to "Notifications" and delete all update files by pressing the "Options" button and selecting "Delete".
  3. Now go to "Settings" and select "System Software Update" to try installing the update again.

If that doesn't work, you need to manually update your PS4 using a USB drive and safe mode on your PS4. Before starting this method, make sure you have a FAT32 USB storage device with at least 500MB of free space and access to a PC or Mac. You can read all the details about howUpdate PS4 System Software in Safe Mode(opens in new tab)here, but briefly:

  1. Download thePS4 console update file(opens in new tab)to your USB drive and save it as "PS4UPDATE.PUP" in the "UPDATE" folder you created.
  2. Connect the USB drive to your PS4 and boot the console into safe mode by holding the power button and releasing after the second beep.
  3. Select safe mode option 3: "Update system software" and then "Update from USB storage device".

If you're upgrading to a PS5, keep this manual upgrade method in mind as it may be necessary for somePS5 error codesthat you can meet.

Erro PS4 SU-42481-9

"System software update failed."

Interestingly, this PS4 error code is basically the same as SU-30746-0 and therefore can be fixed in the same way. You should refer to the instructions above to see how to fix this firmware update failed error code, but in short, you should try restarting the console, deleting all update files from the notification menu, or manually updating the PS4 with a USB drive.

(Video) How to FIX CE-34878-0 PS4 Error Code & Fix Application and Software Crashes (Best Method!)

PS4 error codes and how to fix them (2)

Erro PS4 SU-42118-6

"An error has occurred."

This error code could be a sign of a problem with your PS4's hardware, specifically a bad ribbon connection, and could have rendered your console unusable. If you're still able to use your PS4, try some simple steps to fix the problem first - restart your console, check all your connections, or check for system updates, for example. If that doesn't work, you may need to back up your data and reset your PS4 to factory settings.

PS4-Fehler E-8210604A

"There was an error making the payment."

This PS4 error code appears whenever a payment, perhaps for a PS Plus subscription or a PlayStation Store game, fails. While this may be a temporary issue that will resolve itself over time, try these steps to make sure it's not a payment issue on your part:

  1. Make sure the credit or debit card information registered to your account is correct and valid - make sure your card has not expired!
  2. Try registering your credit or debit card again. Please note that if you register or delete your card information multiple times within a short period of time, you may not be able to add your payment information.
  3. If possible, try using a different credit or debit card.
  4. Reload your PlayStation Store Wallet with a PlayStation Store Redeemable Card and pay with the Wallet. However, this does not work for all purchases.

PS4 error CE-36329-3

"System software encountered an error."

Your PS4 may have encountered a data corruption issue if you are seeing this error code. Here's what you can try to fix it:

  1. Make sure you have the latest version of the PS4 system software installed by going to Settings and selecting System Software Update. Your PS4 will restart.
  2. If you are unable to access settings, try using safe mode option 3 on your PS4 to update the system software.
  3. If that doesn't work, back up your save data to make sure you don't lose anything, go to 'Settings', then 'Startup' and select 'Initialize PS4'. Alternatively, you can use safe mode option 6.
  4. If you still receive this error code after following these steps, contact PlayStation Support as it is likely that your PS4 has a more serious issue.

PS4 error codes and how to fix them (3)

PS4-Fehler NP-34957-8

"Server communication error."

This error code can appear when your PS4 is experiencing connectivity issues, but it might not be your fault. First, check the PlayStation Network status page to see whether the PSN is down or not. If PSN is down, all you have to do is be patient and wait for it to come back online. However, if things are working fine, it's likely that your internet connection is causing problems. Try turning off the router, wait at least five minutes and restart it.

PS4-Fehler WS-37469-9

"Failed to connect to server."

(Video) SOLVED: PS4 CE-34878-0 Error Code [Updated Fixes]

This PS4 error code is basically the same as NP-34957-8 above, so first check the status of the entire PlayStation network, and if no problems are reported, investigate your own internet connection to make sure everything is ok. it is working correctly.

PS4-Fehler WS-37398-0

"An error has occurred."

This error code is often seen with PSN server outages and prevents you from logging into the network. As with the previous error code, you should check the PSN status page to see if the service is down or not.

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PS4 error codes and how to fix them (4)

(Video) How To Fix PS4 Error Code CE-34878-0 in 2022

Will Sawyer

Author Guides

Will Sawyer is a guide writer for GamesRadar+ who works with the rest of the guide team to bring readers great information and advice on the best items, how to complete a specific challenge, or where to go in some of the biggest video games. Will joined the GameRadar+ team in August 2021 and has written about service titles including Fortnite, Destiny 2 and Warzone, as well as some of the biggest releases like Halo Infinite, Elden Ring and God of War Ragnarok.

With contributions from

  • Iain Wilsonguide editor

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